Services
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Hourly rate - $80
Minimum fee - $40 On-Site Support Remote Support Email Support |
Quotes are available upon request. Verbal estimate is always provided.
Support where a computer has been delivered to me. Initial troubleshooting where no further actions are performed Phone Support (within reason) Text Message Support (within reason) |
Work Examples
Infection Removal: ~$200
If your machine does get infected with a Virus, Trojan or other malware then this can be a pretty big deal. Norton products are the most susceptible to viruses, then McAfee, Microsoft Security Essentials, Trend Micro and down the list it goes.
On the odd occasion the infection is so entrenched that it is a really difficult job to remove it successfully. On these occasions I will advise the customer and charge an hourly rate accordingly, with a capped rate of $350. Believe me - it can take many long frustrating hours to remove a virus; sometimes it's easier to format the computer and start again.
If your machine does get infected with a Virus, Trojan or other malware then this can be a pretty big deal. Norton products are the most susceptible to viruses, then McAfee, Microsoft Security Essentials, Trend Micro and down the list it goes.
On the odd occasion the infection is so entrenched that it is a really difficult job to remove it successfully. On these occasions I will advise the customer and charge an hourly rate accordingly, with a capped rate of $350. Believe me - it can take many long frustrating hours to remove a virus; sometimes it's easier to format the computer and start again.
New Computer Setup: ~$200
This includes copying your data from your old computer to the new one. Purchasing an external hard disk is highly recommended.
You purchased a new computer. Contrary to popular deception by retailers, they do not come ready to go. They invariably need a lot of updates, especially where Windows 8 and Windows 10 are concerned; and they usually require someone to transfer your data from your old machine to your new one.
They usually also need to be configured correctly to prevent data loss in the future, requiring a recovery image to be created and your personal folders to be moved to a second partition. This is not something any normal computer user will know how to do.
Machines usually come with antivirus software like Norton 360, McAfee or Trend Micro (all of which are awful in my opinion). I always recommend using AVG instead; either the Free version or paid - your choice.
Again contrary to popular retailer deception, Microsoft Office does not come free with your computer so purchasing this, and then configuring it, also takes time. Something I can do a lot easier and quicker than you.
This includes copying your data from your old computer to the new one. Purchasing an external hard disk is highly recommended.
You purchased a new computer. Contrary to popular deception by retailers, they do not come ready to go. They invariably need a lot of updates, especially where Windows 8 and Windows 10 are concerned; and they usually require someone to transfer your data from your old machine to your new one.
They usually also need to be configured correctly to prevent data loss in the future, requiring a recovery image to be created and your personal folders to be moved to a second partition. This is not something any normal computer user will know how to do.
Machines usually come with antivirus software like Norton 360, McAfee or Trend Micro (all of which are awful in my opinion). I always recommend using AVG instead; either the Free version or paid - your choice.
Again contrary to popular retailer deception, Microsoft Office does not come free with your computer so purchasing this, and then configuring it, also takes time. Something I can do a lot easier and quicker than you.
Computer Rebuild: ~$300
When you're computer really is stuffed, it is sometimes far easier to rebuild it. The procedure can be long and quite laborious, involving installing a lot of software and updates; and restarting time after time.
It is best to make sure that all data is backed up prior to a rebuild because once it's gone, it really is gone. It is essential to make sure that all the software installed on your computer is accounted for. Purchasing an external hard disk is highly recommended.
Please read the Island Computers Terms and Conditions regarding data loss.
Licensed CDs and DVDs must be presented prior to a rebuild. This includes Microsoft Windows and/or Microsoft Office.
No dodgy copies accepted.
MYOB & Quicken information must be provided beforehand. Re-registering the license is sometimes required upon re-installation.
When you're computer really is stuffed, it is sometimes far easier to rebuild it. The procedure can be long and quite laborious, involving installing a lot of software and updates; and restarting time after time.
It is best to make sure that all data is backed up prior to a rebuild because once it's gone, it really is gone. It is essential to make sure that all the software installed on your computer is accounted for. Purchasing an external hard disk is highly recommended.
Please read the Island Computers Terms and Conditions regarding data loss.
Licensed CDs and DVDs must be presented prior to a rebuild. This includes Microsoft Windows and/or Microsoft Office.
No dodgy copies accepted.
MYOB & Quicken information must be provided beforehand. Re-registering the license is sometimes required upon re-installation.
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Authorised Reseller for Avast Business Antivirus. Top shelf antivirus at an amazing price. $60 for 2 years.
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© 2016 Miles Enterprises. All Rights Reserved. ABN 82 528 136 091
© 2016 Miles Enterprises. All Rights Reserved. ABN 82 528 136 091
